Returns & Exchanges

At Staghead Designs, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 30-day window for returns and exchanges on most of our handcrafted pieces.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Item

    Securely place the item in its original packaging, including all certificates and promotional materials, to ensure it is protected during transit.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our artisans inspect the item for quality assurance, we will process your refund or ship your new exchange within 5-7 business days.