Returns & Exchanges
At Staghead Designs, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 30-day window for returns and exchanges on most of our handcrafted pieces.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Item
Securely place the item in its original packaging, including all certificates and promotional materials, to ensure it is protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the item for quality assurance, we will process your refund or ship your new exchange within 5-7 business days.